Terms of Service
Effective date: August 26, 2026
These Terms of Service (“Terms”) govern access to and use of the InovaText website and messaging services (“we,” “us,” or “our”). By accessing or using InovaText, you agree to these Terms.
1. The service
InovaText provides SMS and related communication tools that organizations may use to deliver information, alerts, and automated responses. Specific features, service levels, fees, and support obligations may be governed by a separate written agreement with each customer.
2. Authorized use
You may use the service only for lawful purposes and in compliance with applicable telecommunications, privacy, consumer protection, accessibility, and marketing laws. Customers are responsible for the content they send, the accuracy of their data, and obtaining all required consents.
3. Messaging consent and opt-out
Message frequency may vary. Message and data rates may apply. Recipients may opt out of a messaging program by replying STOP, and may request help by replying HELP, unless a program provides different compliant instructions.
4. Prohibited conduct
You may not use InovaText to send unlawful, deceptive, abusive, harassing, infringing, malicious, or unsolicited content; interfere with the service; attempt unauthorized access; or violate carrier requirements or acceptable-use rules.
5. Accounts and security
Customers are responsible for safeguarding account credentials, limiting access to authorized personnel, and promptly reporting suspected unauthorized use. We may suspend access when reasonably necessary to protect the service, users, carriers, or the public.
6. Availability and third-party services
Message delivery depends on carriers, networks, data providers, and other services outside our control. We do not guarantee that every message will be delivered or delivered at a specific time. Carriers are not liable for delayed or undelivered messages. Scheduled or real-time information should not be relied on for emergencies.
7. Intellectual property
InovaText, its software, branding, and site content are owned by us or our licensors. Customers retain rights in their own content and grant us the limited rights needed to provide and support the service.
8. Disclaimers
Except as stated in a separate written agreement, the service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of liability
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or business opportunities. Any additional limitations in a customer agreement will also apply.
10. Changes and termination
We may update these Terms by posting a revised version with a new effective date. Continued use after the effective date constitutes acceptance. We may suspend or terminate access for material violations or as otherwise permitted by a customer agreement.
11. Governing terms
If these Terms conflict with a signed customer agreement, the signed agreement controls for that customer. Applicable governing law and dispute terms may be specified in that agreement.
12. Contact
Questions about these Terms may be directed to us through our contact page.
If you have any questions regarding privacy, please read our privacy policy.